If you've left an item on a Greyhound, please submit an enquiry as soon as possible.
To help us locate your item, please complete our Lost Property Enquiry form with as much information as possible, including:
- Your booking number.
- Contact details.
- Travel date and service details.
- A detailed description of the item.
- Where you believe the item was left.
Lost property is transferred to a central location and held for up to three months where possible. If your item is located, a member of the Customer Experience Team will contact you to discuss collection or return options.
Please note that any postage, freight or courier costs are the responsibility of the item owner.
Important: Greyhound is not responsible for the loss, damage and/or theft of customers luggage and belongings.
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