What if I lose my Greyhound ticket?

Modified on Tue, 29 Sep at 6:02 AM

No problem. There are a few ways to access your booking if you can't find your ticket.


The quickest way to retrieve your booking details is online through Manage Booking. Log in using your 8-digit Booking ID and the email address used when you booked.

You can also present your booking ID and valid photo ID when boarding your Greyhound.


If you're unable to access your booking online, our Customer Experience Team can help. Submit a request here: Contact Us


Tip: Before you travel, save a copy of your ticket or Booking ID to your phone. It's a simple way to make boarding easier, especially when travelling through areas with limited mobile coverage.

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