What happens if I am travelling on a Pass?

If a Pass service is cancelled, you can log in and add travel again when you are ready. 

We'll remove the affected travel so you can easily add a new date and time when you're ready. Deferred travel for 12 months, G-Dollars or a refund are not available alternative outcomes. If the expiry date on your pass is the same date or close to, the service cancellation date, please reach out to us via Cancelled Service Enquiry to discuss your options.