You can change your travel to a different day and time if you have a Flexible fare type, and/or a Travel Pass. You can easily change travel; visit Manage Booking to make changes to your booking.
Important: Changes can be made up to 1 hour prior to departure. If your service has been delayed, and you are inside the hour rule, reach out to us and we will be able to talk you through your options. Early Bird fares are not eligible for changes.
If your service is affected, we'll also send a notification by email and SMS (Australian mobile numbers only), helping you confirm whether the update relates to your journey.
Live updates of all Travel Disruptions
Live GPS tracker
Good to know
- Travel disruptions can occur on a live transport network. Where possible, we recommend allowing at least one hour between Greyhound connections, and longer for other 3rd party travel connections such as flights.
- Greyhound is unable to cover third-party costs or independently arranged travel. If you choose not to travel and make alternative arrangements, any additional costs will be your responsibility.
- We are not responsible for losses or additional expenses related to other travel providers, including flights, accommodation, tours or other coach services.
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