No. Greyhound services run on a strict timetable and the coach cannot wait for late passengers.
If you think you may arrive late for your Greyhound coach, check your options as early as possible. Once a service has departed, the driver is unable to hold the coach, even if you are only a few minutes away.
What should I do if I think I’ll be late?
If you believe you will miss your departure, contact Greyhound Customer Service as soon as possible to discuss what options may be available based on your ticket type.
Important things to know
- Coaches cannot wait for late passengers under any circumstances.
- Traffic, weather, or delays getting to the terminal do not change departure rules.
- If you miss your service, rebooking or alternative options depend on your fare type and availability.
- Refunds are not automatically provided if you miss your coach.
- To avoid missing your service, we recommend arriving at the departure point at least 20 minutes before departure whenever possible.
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