No. Under our Terms & Conditions, Flexible ticket fares are non-refundable.
If Greyhound cancels your service, we'll automatically defer your travel for up to 12 months, giving you plenty of time to rebook on the same route through Manage Booking.
For more information, see What happens if Greyhound cancels my service?
Good to know
- Flexible Fare tickets can be changed or deferred for up to 12 months, up to 1 hour before departure.
- If you cancel your ticket, a refund is not automatic, and the fare rules apply.
- If we cancel your service, we'll automatically defer your travel for up to 12 months, regardless of fare type.
- If a cancelled service affects a return trip or connection, only the affected service will be deferred. Contact us if the cancellation impacts the rest of your journey with Greyhound.
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