Before you travel, we recommend checking our Service Updates page, monitor official weather and road information, make sure the contact details in your booking are correct, and allow extra time. Follow the directions of Greyhound staff and emergency authorities.
If your service is affected, we'll also send a notification by email and SMS (Australian mobile numbers only), helping you confirm whether the update relates to your journey.
Live updates of all Travel Disruptions
Live GPS tracker
A few things to keep in mind:
- Weather and road conditions can change quickly, particularly in regional and remote areas.
- Some disruptions may occur at short notice due to changing safety conditions.
- Delays and cancellations caused by natural events are often outside Greyhound's control.
Tip: When checking the Service Updates page, you may notice the service departure date is listed differently to your booking departure date. Some Greyhound services travel across multiple days, so updates are published against the service's original departure date.
Important: Subject to any rights or remedies available under the Australian Consumer Law (ACL), Greyhound isn't able to cover the cost of alternative travel arrangements or third-party services. This includes flights, accommodation, tours, rideshare services, ferries, trains and other transport providers.
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