If there are changes or disruptions to your Greyhound service, we’ll contact you using the details you provided when booking, such as your email address or mobile number. This may include notifications about delays, schedule changes, or cancellations.
These notifications are sent for significant changes, but not every delay will trigger an automated message. To make sure you receive important updates, always keep your contact details up to date.
For the most accurate and up‑to‑date information, you should also use the Greyhound Coach Tracker.
The Greyhound Coach Tracker shows real‑time updates on your coach’s location, expected progress, and any service changes. It is the fastest and most reliable way to check the current status of your service.
Important things to know
- Email and SMS notifications are not guaranteed for every delay or disruption.
- The Coach Tracker provides the most up‑to‑date service information available.
- Greyhound Customer Service does not have access to more current updates than what is shown in the Coach Tracker.
- Hired or replacement coaches may not appear in the Coach Tracker.
- Before travelling, we recommend checking the Greyhound Coach Tracker to stay informed about your service.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article