If you require assistance beyond what our Coach Captains and Greyhound team members can reasonably provide, such as a steady hand, you may need to travel with a carer.
A carer may be required if assistance is needed with:
- Personal care
- Medication
- Transfers on and off the coach
- Accessing facilities
- Ongoing support during travel
To make travelling easier, Greyhound offers a 50% discount on the adult fare for one approved carer travelling on the same booking and service.

Need a little extra support with your journey? We're here to help.
Submit a Special Assistance Request and our Customer Experience Team will be in touch.
Or review our Contact Us options.
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