If your travel is affected, we'll update our Service Updates page and use the contact details provided with your booking to keep you informed of any changes.
We’ll contact you by email and SMS (Australian mobile numbers only), so it’s important your contact details are up to date.
Before you travel, we recommend checking our Service Updates page for the latest information. You can also use our Coach Tracker to see where your coach is in real time and how close it is to your departure or arrival location.
Live updates of all Travel Disruptions
Live GPS tracker
Tip: When checking the Service Updates page, you may notice your service departure date is listed differently to your departure date. Some Greyhound services travel across multiple days, so updates are published against the service's original departure date.
Need a hand?
If your travel is affected by a delay, cancellation or disruption, we'll keep you updated as information becomes available. Check Service Updates for the latest travel information. Our Customer Experience Team is here to help, but the update you've received is generally, the most current information we have.
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