Not usually. The fastest and most accurate way to check your if you coach is running on time is through Service Updates, and you can check your coach's location through the Greyhound Coach Tracker.
We'll also always do our best to keep you informed if there is a disruption to your service of 30 minutes or more.
If you haven't received a notification and are concerned about your service, we recommend:
- Checking Service Updates
- Viewing Coach Tracker
- Reviewing your booking details to ensure your email address and mobile number are correct
Good to know
- The Coach Tracker provides the most accurate ETA available
- Our Customer Experience Team doesn't have access to more current arrival information than what's shown in the Coach Tracker.
- Hired or replacement coaches may not appear in the Coach Tracker.
- If your service experiences a delay of more than 30 minutes, we may contact you by email or SMS using the details provided on your booking
Tip: When checking the Service Updates page, you may notice the service departure date is listed differently to your departure date. Some Greyhound services travel across multiple days, so updates are published against the service's original departure date.
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